Please click below to complete a Returns Form: Simply complete the relevant fields and select your reason(s) for return.

Place items in original packaging, attach the return waybill provided. Package up securely.

Have your parcel ready for pick up on the specified day.

We will endeavour to process your refund within 28 working days after receipt of return. You can track your refund request by contacting our customer care team.

ABOUT MY ORDER:

NEED HELP?

Phone: +27 31 460 8611/0800 004 469
Lines are open Monday to Thursday 8:00AM-4:30PM & Friday 8:00AM-12:30PM
Email: ecomsa@hanes.com